Colopl Privacy Policy

COLOPL, Inc.("we/us") fully understands the importance of your personal information and handle the information with extreme care. For this purpose, we hereby set forth the Privacy Policy describing how we collect, use, disclose, transfer and preserve your information. This Privacy Policy is to be applied to our applications, websites and services (collectively "Services") along with the application privacy policies, terms and conditions and guidelines set forth in each Service.

1. Information We Collect and Means by which It Is Collected

1.1 Information We Collect from you Directly

When you go through a registration flow for our services, you may be required to provide the following information:

(a) your age or birthday;
(b) your first and last names; your user name or nickname;
(c) your e-mail address;
(d) a password and other information that helps us confirm that it is you accessing your account;
(e) your profile which may include: a profile photo; one or more Service username; your gender; biographic details that you provide; links to your profiles on various SNS; and a user ID number that is created by us and used to identify your profile;
(f) your information stated in each Service to be collected; and
(g) other information about you otherwise stated to be collected.

1.2 Device Information

If you use our services on your devices or mobile devices, we may collect device identifiers, mobile device identifiers and IP Address. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, or e-mail address.

1.3 Location information

If you use our Services on your devices or mobile devices and then admit to provide your location information, we may collect and process information about your actual location.

1.4 Payment Information

If you purchase our virtual currency, goods or a license to use virtual items in our Services directly from us, we may collect the billing and financial information necessary to process your charges, which may include your postal and e-mail addresses. We may also receive the billing and payment information that you provide when your purchase is processed by third party settlement service providers (including but not limited to Amazon Services International, Inc., Apple Inc. or Google Inc.).

1.5 Delivery Information

If you purchase our goods through our Services, we may collect the address, phone number, purchaser name and other information necessary for delivery. We may also receive the purchase and delivery information that you provide when your purchase and/or delivery is processed by third party settlement and/or representative service providers.

1.6 Customer Support Correspondence

When you ask for assistance from our customer support team, we may collect and store the contact information you provide (generally includes but not limited to your name and e-mail address), information about your activity on the Service, and your user ID number. We may store the correspondence and any information contained within.

1.7 Information about Your Actions

When you use our Services, we may collect and store certain information that you provide directly or through third party service provider that is offering our Services. We may collect information about your action and interaction with other users and our Services. The bulk of this information is collected and stored through the use of Log Files, which are files on our servers that record actions taken on our applications and websites.

1.8 Communications Features

When you take part in certain activities on our Services or websites that give you the opportunity to communicate or share information (including text, user profiles, messages, photographs, graphics, audio, video, applications, and other information content) that you provide, with other users, we may record and store archives of the information of these communications.

1.9 Cookies and Automated Information Collection

When you access our Services, we collect certain technical information as follows. We and service providers acting on our behalf use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, URLs of the pages, the amount of time spent on particular pages, application state and the date and time of activity on our Services or websites, and other similar information. In some cases, We may associate this information with your user ID number for our internal use.
We may also employ other technologies including (i) web beacons, which allow us to know if a certain page was visited or whether an e-mail was opened; and (ii) tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other websites.

1.10 Information Collected in Linkage with Outside Services

We may collect your IDs used in the services outside the Services ("Outside Services") and information you permit in the privacy setting of such Outside Services for use with the Services at that time.

2. How we use your information we collect

We may use your information we collect for the following purposes;

(a) to deliver goods and/or Services.
(b) to calculate and charge fees or compensation.
(c) to identify or to authenticate users.
(d) to have a questionnaire.
(e) to offer a prize or to run a campaign.
(f) to allot points or to exchange points.
(g) to do marketing survey, to have statistics and to analyze.
(h) to maintain system and to fix defects.
(i) to send important notices, such as communications about purchases and changes to our terms, conditions and policies.
(j) to deliver advertising and to track its result.
(k) to provide technical support and respond to user inquiries.
(l) to develop, deliver, maintain and improve our applications, websites, services, contents and advertising.
(m) to develop and deliver targeted advertising for our or third party's products and services.
(n) to prevent fraud or potentially illegal activities, and enforce our Terms of Use.
(o) to manage with the purposes set forth in each Service.

3. Sharing of You Information

We may share your information with third parties in the following circumstances:

(a) With Your Consent
We will share your information (in some cases personal information) with third party companies, organizations or individuals when we have your consent to do so.

(b) With Third Party Service Providers
We will provide your information to third party service providers who will perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, customer service or will assist us in our marketing efforts. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on our behalf.

(c) With Outside Services for Linkage
We will provide your information to third party that provides account or authentication service (including but not limited to Facebook, Inc., Google, Inc. and Apple Inc.) to provide linkage with such service or authentication using such service.

(d) With Third Party Advertisers
We may share (i) certain technical information about your device (including IP addresses, MAC addresses for mobile devices and mobile device IDs), (ii) aggregated non-personally identifiable information, and (iii) anonymous information with third party advertisers. You agree that this information may be used by us or by the said third party advertisers to undertake user trend analyses, demographic profiling, and web analytics and to offer you behavioral targeted advertising.

(e) For Legal Reasons
It may be necessary by applicable law, regulation, legal process and/or requests from public and governmental authorities for us to disclose your personal information.
We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public interest, disclosure is necessary or appropriate.
We may also disclose your information if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.

(f) Sale or Merger
In the event of a reorganization, merger or sale, we may transfer any and all personal information we collect to the relevant third party.

4. Protection of Personal Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.

5. Access to Personal Information

We use commercially reasonable efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes.
If that information is wrong, we make good faith efforts to give you ways to update it quickly or to delete it, unless we have to keep that information for legitimate business or legal purposes.
We may ask you to verify your identity before we can act on your request.
We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by applicable law.

6. Children

Our Services are not intended for children under the age of 13 in principle and we do not knowingly collect any personally identifiable information from such children. In the event that we learn that we have inadvertently gathered personally identifiable information from children under the age of 13 without their parents' consent, we will take reasonable measures to promptly erase such information from our records.

7. Deletion of Information

We will delete your information when we reasonably determine it is unnecessary for our Service operations.

8. Privacy Questions

If you have any questions or concerns about our Privacy Policy please contact us (privacypolicy@colopl.co.jp). However, if any policy or statement is set forth in each of applications or websites, the provisions of the policy or statement will prevail.

9.Changes to Privacy Policy

We may update this Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. The changes to Privacy Policy will be applied to all use of Services after it is posted on our websites or in our applications.

Established on February 27, 2014.